Support and warranty

Orders, delivery, quota, and usage issues start here. Clear details make follow-up faster.

01

Identify the issue

Purchase, delivery, quota, and API key issues need different details.

02

Submit concrete details

Add order state, console symptoms, screenshots, and contact details.

03

Join the group if needed

For ongoing discussion, join the group and contact the owner.

What can support handle?

FAQ helps you judge the direction before submitting a support request.

01

Order and delivery

Use order details for paid-but-not-visible, unclear delivery, or missing API keys.

02

Quota and usage

Bring console state when quota, limits, or abnormal usage needs checking.

03

Support and contact

Use the form or group entry when human follow-up is needed.

Frequently asked questions

Describe the issue once

Include order details, page symptoms, and contact information. Complete details speed up handling.

Not public. Only used for contact and improvement.

Join the group for ongoing follow-up

Open Telegram or Discord. After joining, state your order or issue.

Telegram group

Use Telegram for ongoing order, quota, and delivery follow-up.

Discord group

Use Discord when you prefer a longer-running community support thread.